Products and ingredients
Are all products suitable for sensitive or blemish-prone skin?
No cosmetic can be guaranteed to suit every person. We organize products to make shopping easier, but you should review each verified ingredient list and patch test before full use.
Do your products treat acne?
Unless a product is specifically and lawfully labeled as an over-the-counter drug, we describe cosmetic benefits only and do not claim that it treats or cures acne.
Orders and delivery
When will my order ship?
Processing and delivery estimates are shown on the product page or at checkout when available. Orders containing products from different suppliers may arrive separately.
Can I return an opened beauty product?
For hygiene and safety, eligibility can depend on the item’s condition and the applicable return policy. Review the return terms before purchasing and contact us promptly if an item arrives damaged, incorrect, or compromised.
How do I contact you?
Use our Contact page and include your order number when asking about an existing order.