Refund policy

REFUND POLICY

At Dewkind, we want you to feel confident in every purchase. If you're not satisfied, we're here to help.

Returns: We accept returns within 30 days of delivery for unopened, unused products in their original packaging. Due to the nature of skincare, we cannot accept returns on opened or used products unless the item arrived damaged or defective.

Damaged or Defective Items: If your order arrived damaged or with a defect, please contact us at [your email] within 7 days of delivery with a photo of the issue. We'll send a replacement or issue a full refund at no cost to you.

Refunds: Once your return is received and inspected, we'll notify you by email. Approved refunds are processed within 5–7 business days to your original payment method.

Exchanges: We don't offer direct exchanges. Please return the original item and place a new order.

Non-returnable items: Gift cards and final sale items are non-returnable.

To initiate a return, contact us at [mirandam.martinez06@gmail.com].